FAQ's
Discover the powerful benefits of Paltonix Natural Hair Oils.
Frequently Asked Questions
1. How do I report an adverse event or product quality complaint?
If you experience any unexpected reaction or have concerns about the quality of our product, please contact us immediately at support@paltonixnatural.com with details of your experience. Your safety and satisfaction are our priority, and we will investigate your concern promptly.
2. How can I submit a partnership request or donation inquiry?
We love collaborating with like-minded brands and organizations! For partnership opportunities, donations, or sponsorship inquiries, please email us at support@paltonixnatural.com with your proposal and contact information.
3. How can I cancel my subscription?
You can easily cancel or manage your subscription by logging into your account at paltonixnatural.com and navigating to “My Subscriptions”. If you need assistance, email support@paltonixnatural.com and we’ll be happy to help.
4. How do I access my store credit?
If you have store credit, it will automatically appear in your account during checkout. Simply log in and apply the credit to your purchase. For any issues, contact support@paltonixnatural.com.
5. What should I do if my order is missing an item?
If any item from your order is missing, please contact us at support@paltonixnatural.com within 7 days of receiving your package. Provide your order number and details, and our team will promptly assist you in resolving the issue.
6. What if I receive a damaged item?
We take quality seriously, but if your product arrives damaged, please email us at support@paltonixnatural.com with your order number and a photo of the damaged item. We’ll arrange a replacement or refund as quickly as possible.
7. Are your products kid‑friendly?
Our oils are made with natural, gentle ingredients, but we always recommend consulting a healthcare provider before using any essential oil product on children. For best results, use as directed and keep products out of reach of young children.
8. Do you offer wholesale pricing?
Yes! We offer wholesale options for salons, spas, and retailers interested in carrying Paltonix Natural products. For inquiries, email us at support@paltonixnatural.com with your business details, and our team will get back to you with pricing and terms.
Our Story
At Paltonix Natural, we believe that truly healthy hair starts with pure, plant-based ingredients. Our brand was born from the need for chemical-free, natural haircare solutions that nourish and protect hair without harmful toxins.
We use powerful botanical ingredients like rosemary for hair growth, lavender for scalp soothing, chamomile for hair shine, and peppermint for scalp stimulation. Every product is carefully crafted to promote stronger, healthier, and shinier hair — the natural way.
Our commitment to sustainable, cruelty-free haircare ensures that you not only take care of your hair but also the planet. With Paltonix Natural, you’re choosing eco-friendly haircare products that deliver visible results, safely and gently.
All Hair Types
Our gentle, plant-based formulas are safe and effective for every hair type — from oily to dry, curly to straight. Paltonix cares for your hair without compromise
Pure Organic
We use only 100% pure, certified organic ingredients sourced from nature. No chemicals, no toxins — just the natural goodness your hair and skin deserve.
Natural Care
Paltonix products nourish from within using nature's finest oils and extracts. Experience holistic care that’s kind to your body, your scalp, and the environment.